At RB Dryfruits, we are committed to providing you with the highest quality products. Because our items are consumable goods, we maintain strict guidelines to ensure safety, hygiene, and quality for all our customers.
GENERAL POLICY: NO RETURNS , REFUNDS OR EXCHANGES
All sales are final. Due to the perishable nature of dry fruits,we do not accept returns or offer exchanges under normal circumstances. We encourage you to review your cart and order details carefully before completing your purchase.
EXCEPTION: Wrong Item Delivered
We take great care in packing your orders accurately, but we understand that human errors can occasionally happen.
Eligibility: exchange will only be initiated if you receive an item different from what you originally ordered.
Cost: In the event of a wrong delivery, all expenses related to the exchange (including the pickup of the incorrect item and the delivery of the correct one) will be completely borne by RB Dryfruits. You will not have to pay anything extra.
How to report a wrong delivery:
If you have received an incorrect item, please contact our support team at ravient@icloud.com or 9267994099 within 48hrs of receiving your order. Please include your order number and a photograph of the incorrectly delivered items to help us resolve the issue quickly.
For any questions regarding returns or exchanges, please contact our customer service team at ravient@icloud.com / 9267994099. We are here to assist you and ensure your satisfaction.
Thank you for shopping with RB Dryfruits!